Web Analytics
Terms and Conditions | Classroom Adventures

Terms & Conditions

The Terms and Conditions below apply to all Classroom Adventures experience days, workshops and individual sessions. For clarification experience days, workshops and sessions will herein by referred to simply as “event(s)”. Anyone who should engage in the services will herein be referred to simply as “the client”. By making a booking, clients are agreeing to the terms and conditions below.

 

Bookings and Payment

  1. Bookings are confirmed once a booking form has been received by Classroom Adventures and it is the responsibility of the person booking to ensure all information provided on the form is correct. If upon arrival to deliver a workshop Classroom Adventures staff find that the information on the booking form is not correct or that our terms and conditions (agreed to by returning the booking form) have not been met we reserve the right to not deliver an event and the client will be liable for the day as per our cancellation policy.

  2. The client will be invoiced on the day of the event, or as soon as possible after, and full payment is required via bank transfer within 30 days of the invoice date.

 

​Parking and Set Up

  1. The client is to provide on site parking or secure off-site parking within a two minute walk of the event premises. If neither of these conditions are able to be met, then Classroom Adventures reserve the right to refuse a booking.

  2. Classroom Adventures staff aim to arrive at the event space 1 - 1 1/2 hours before the event. For school bookings we will aim to arrive by 07:30 (but no later than 08:00). If the main point of contact is not available at that time then another member of the clients staff should be nominated to greet us at the above time. This nominated member of staff should be made aware of parking arrangements and where the events space(s) is to expedite the process. 

  3. Parking should be available for the duration of the Classroom Adventures event, including set up and packing away time (typically 07:30 - 16:30).

  4. It is the clients responsibility to notify Classroom Adventures of any parking restrictions that they may have i.e. height, width, length etc. Please note that currently our van is 2.1m high and 5.1m long, though this may be subject to change by your booking date.

  5. Any charges incurred in order to provide an event, such as parking charges, need to be covered by the client.

  6. Vehicular access will be required as close to the event space as possible. If Classroom Adventures staff are unable to park and unload next to the event space the client should provide members of staff to assist with unloading and transportation of props and equipment to the event space. If neither of these conditions are met, then Classroom Adventures reserve the right to refuse a booking.

  7. If the event space is not on ground floor level, then the client should have a lift available to transport props and equipment. If no lift is available, then the client should provide members of staff to transport props and equipment upstairs to the event space. If neither of these conditions are met, then Classroom Adventures reserve the right to refuse a booking.

  8. If staff are required as per the conditions above, they should be available at both the beginning and the end of the event.

  9. Classroom Adventures staff require at least one hour to set up an event. Any delay in providing uninterrupted access to the event space may incur a delay to the event start time.

  10. Before the event starts, the main point of contact for the event should make themselves available to Classroom Adventure staff to discuss and agree upon the agenda for the event.

  11. In the event of a delay to Classroom Adventures arrival to the clients event location, due to unforeseen circumstances, the following terms apply:

    1. If Classroom Adventures staff arrive at the event location by ​09:00 then the full amount quoted will be payable.

    2. If Classroom Adventures staff arrive after 09:00 then, either an appropriate discount will be offered to the client, or an alternative day will be offered if it is no longer practical to provide the event.

  12. If Classroom Adventures are booked for an event and the above conditions are not met then Classroom Adventures reserves the right to cancel the event and the client will be liable for the total amount quoted for the event.

The Experience Day

  1. Classroom Adventures staff will be prepared for the experience day to commence from 09:00. Any delays incurred in set up may incur a later start time.

  2. It is the clients responsibility to notify Classroom Adventures staff of any restrictions to the event space i.e. the hall being used for lunch as this may impact on the day, the content and the order that the content is provided.

  3. Should the event space need to be completely emptied of Classroom Adventures equipment (i.e. for setting up for lunch) then up to 1 hour may be required to pack away and a further 1 hour may be required to reset before the experience day can continue.

  4. It is the clients responsibility to ensure that there will be no requirements placed upon participating children to be elsewhere or for additional study.

  5. It is the clients responsibility to ensure that there will be no other bookings or activities that clash with the delivery of the Classroom Adventures experience day i.e. fire drills etc.

  6. The client is advised that the main supervisory adult responsible for the group of participating children (i.e. the class teacher(s)) should be present and attentive with their group (i.e. their class) for the duration of the experience day.

  7. Classroom Adventures staff will be prepared to end the day between 15:00 and 15:30 unless the client specifies that an earlier finish is wanted.

Expectations of behaviour

  1. ​Classroom Adventures events are fully inclusive, fun and above all safe. It is imperative that all participants attending a Classroom Adventures event behave in an acceptable and safe manner as deemed by the Classroom Adventures staff.

  2. At least one member of staff, representative of the client must be present, in the event space, at all times during a Classroom Adventures event. It is the responsibility of all members of staff representing the client to ensure that the behaviour of participants is acceptable.

  3. Any concerns about behaviour will be brought to the attention of the main member of staff representative of the client, who is responsible for dealing with the behaviour as needed.

  4. Classroom Adventures staff reserve the right to pause and/or stop an event if the behaviour of one or more individuals is deemed unsafe. Classroom Adventures staff can refuse to continue the event until the unsafe behaviour is dealt with appropriately by a member of staff representative of the client.

 

Cancellations and Refunds

  1. ​To cancel a booking the client must email info@classroomadventures.co.uk or use the contact form on the website.

  2. Once a booking is confirmed, then should the client need to cancel, for any reason, then the following charges will apply.

    1. More than 2 months notice – 30% of your quoted price will be payable

    2. Less than 2 months, but more than 1 week notice - 50% of your quoted price will be payable

    3. 1 week or less notice – 100% of your quoted price will be payable

  3. If the client needs to reschedule a confirmed booking Classroom Adventures will always try to accommodate a new requested date. However, Classroom Adventures accepts no responsibility if no suitable alternative date can be found. If the client needs to reschedule a booking and the booking is more than 2 months in the future this can be done with no charge as long as the new booking date is in the same term as the original booked date and no costs have been incurred by Classroom Adventures. If the client needs to reschedule a booking and the booking is less than 2 months in the future then the terms of the above cancellation policy (as in point 2) may apply.

  4. If the client needs to reschedule and Classroom Adventures has incurred costs, such as for accommodation, then these costs will be added to the final bill.

  5. If for any reason, an event needs to be cancelled by Classroom Adventures then the client will be contacted as soon as possible, and the event will be rescheduled for a suitable date.

  6. If an event is cancelled due to unscheduled closures for example in poor weather conditions, or the client decide to cancel an event after a booking has been confirmed then the above cancellation terms (as in point 2) may apply.

 

​Concerns or complaints

  1. ​Any concerns or issues regarding any services provided by Classroom Adventures should be directed to Lois Knight and emailed to info@classroomadventures.co.uk.

Workshops in Schools
UNADJUSTEDNONRAW_thumb_4ed9.jpg

Find out about various toys throughout History. 

Every child makes their own wooden toy, based on examples from over the last 3,500 years.

17796287_10155179069279740_8235962624951

Interactive, immersive, character led workshops in your school.

Covering many periods including Stone Age, Roman, Anglo-Saxon & Tudor.

maypole.jpg

Discover the world of traditional dance. 

Learn where it came from and how it has evolved. Get the whole class up having a go. 

© 2020 by Classroom Adventures

  • c-facebook